Consultations are by appointment only.
An appointment can be made by telephoning the surgery or in person at reception.
We offer a same day appointment system from 08:00, although there are a small number of pre-bookable appointments for those who have to plan, that are available up to one week ahead.
All patients are registered with the Practice and not with a specific doctor but patients may express a preference to see a particular doctor when making an appointment. However, should the doctor of choice be unavailable, you will be offered an appointment with another GP.
You may prefer to wait to see a particular GP although this may result in waiting for more than 24/48 hours.
Interpreters & Chaperones
Should patients require an interpreter then this should be organised in advance. All patients are welcome to be accompanied at their consultations by a friend or relative and we will also arrange for a chaperone to be present during a consultation as required by the clinician and/or the patient.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Care at the Chemist
The Care at the Chemist minor ailment scheme is available to all patients registered with any GP practice in NHS Southport and Formby CCG and NHS South Sefton CCG.
For some common minor ailments patients can attend their local pharmacy for a consultation with the community pharmacist. If the pharmacist assesses the patient would benefit from treatment, a medicine can be supplied appropriate to the ailment. If a patient is eligible for free prescriptions there is no charge to receiving items under Care at the Chemist.
The scheme is intended to improve access to treatment for patients suffering from minor ailments without the need to see their GP; it is not intended to treat any long term conditions.
Supply is made at the pharmacist’s discretion and there may be occasions where the patient is referred to their GP or is offered other advice. In order to support appropriate treatment through the service, the number of times a particular medication can be supplied to a patient in a month or year is limited.